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Fred

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Latest activity by Fred
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    Fred created an article,

    Do you offer a warranty on your products ?

    If you discover in the first 90 days of your purchase, any factory defect  or premature wear. Don’t hesitate to give us a shout and will gladly exchange it for you.

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    Fred created an article,

    What is your return policy ?

    Considering the nature of our products, We do not offer any reimbursement or returns especially that once the underwear is worn, we can't resell it.

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    Fred created an article,

    Do you ship international ?

    We offer shipping in the US, Canada, France and the UK.

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    Fred created an article,

    What is your shipping method ?

    We work in partnership with Canada Post for all Canadian orders and international and for the order from the US we work with USPS. If the is a unit or apartment associated to your address, make sur...

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    Fred created an article,

    What are the fees for shipping ?

    We offer free shipping for all orders over $25 If your order is $25 or less, its because you’ve take only one item. In that case, we have established fixed fees depending on where we are shipping o...

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    Fred created an article,

    How much time should it take for me to receive my order?

    For an order with only 1 item: US orders are expedited by Canada Post and then transferred to USPS for final delivery. The delay is estimated to be 8 to 10 opening days and your order is trackabl...

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    Fred created an article,

    Do I have to pay or do I have duties and taxes?

    To be determined - Give us a call at 1-855-466-5838

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    Fred created an article,

    My tracking info says that my order has been delivered but I haven’t received it! What are my options ?

    You must contact your local operator (delivery company) to see if a package has been left at your location or a nearby office. In some cases, a package will be left at the local carriers office if ...

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    Fred created an article,

    What can I do if I want to modify or cancel an order ?

    Our team processes your order as quickly as possible, but we will do our best to accommodate any change needed to your order. The best way to get a hold of one of our agents quickly is to give us a...

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    Fred created an article,

    How may I know the status of my order?

    From the moment you order on our website, you receive an email with an order number where you can follow the progress of that order. Afterward once the order is processed and ready to ship, you wil...